CREDIT NOTE | TERMS AND CONDITIONS

Due to the downsizing of the JAG store network, some of you been left with a store credit note, in this event please contact our customer care team on 1800 993 946 or submit your credit note number along with your full details to us via our contact us page.

Customer Care will provide you with a Gift Certificate Number and PIN which can be used at our online store.


CREDIT NOTE TERMS AND CONDITIONS

This document sets out the Terms and Conditions of JAG Credit Notes provided by APG & Co Pty Ltd or its related entities in relation to JAG. These Terms and Conditions are applicable to all valid Credit Notes. Any reference below to the ‘Receiver’ is to the person to whom a JAG Credit Note is issued.


REDEMPTION

Amounts shown on a JAG Credit Note are in Australian Dollars (AUD) and can be redeemed through the purchase of JAG goods from JAG Free-Standing Stores only. If there are no JAG Standing Stores within your area please contact JAG Customer Care on 1800 993 946 or submit your credit note number along with your full details to us via our contact us. Subject to verification Customer Care will issue you with a Gift Card Number and PIN which can then be redeemed at the JAG Online Store (www.jag.com.au)

If upon redeeming your JAG Credit Note, the cost payable for the purchased goods exceeds the Credit Note value, you will need to pay the difference.


EXPIRY DATE

All JAG Credit Notes are valid for 12 months from the issue date as noted on the provided receipt.

It is the Receiver’s responsibility to redeem the value placed on the Credit Note within that time frame. JAG is unable to extend Credit Notes beyond the expiry date. Expired JAG Credit Notes cannot be used for purchases or otherwise redeemed.


SECURITY

The Receiver of the JAG Credit Note is responsible for the safety and use of the Credit Note. JAG will not be held responsible for lost or stolen or damaged JAG Credit Notes. JAG Credit Notes are to be treated like cash; defaced, altered, lost or stolen credit notes will not be replaced, refunded or redeemed.