JAG | Terms and Conditions

Copyright

Unless otherwise indicated, all materials on this website, and the website itself, are protected by copyrights, trade marks and/or other intellectual property rights. These materials are owned by JAG. Except for the purpose of bona fide personal (non-commercial) use of this site or as otherwise permitted by the Copyright Act 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by http://www.jag.com.au. Any other use of materials on this website, including reproduction for purpose other than your personal non-commercial use, modification, distribution or republication, without the prior express written permission of JAG is strictly prohibited.

Disclaimer

You agree that your access to, and use of, this website is subject to these terms and all applicable laws, and is at your own risk. This website and its contents are provided to you on "as is" basis, the website may contain errors, faults and inaccuracies and may not be complete and current. JAG makes no representations or warranties of any kind, express or implied as to the operation of this website or the information, content, materials or products included on this website, except as otherwise provided under applicable laws. To the fullest extent permitted by law, none of JAG, its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this website and any other website linked to this website. This limitation applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.

Blue Denim Society Member Program

These Terms and Conditions set out the operation and benefits of the JAG membership. By becoming a JAG member, you agree to be bound by these Terms and Conditions

  • JAG members are entitled to 10% off all full price merchandise. The JAG member discount is not valid on sale items, licensed products (see point 5) or in conjunction with any other discount unless specified by JAG
  • JAG member benefits will only be afforded by logging into the JAG Online Store with your email address and password
  • JAG members can rate and review JAG merchandise on the JAG website
  • JAG stocks a variety of licensed products which include watches, handbags and sunglasses. Your JAG member discount and any other discounts available at the time of purchase are only applicable at the JAG online store.
  • Your JAG Member discount or any other discount will not be available on licensed products Myer or independent stockists unless otherwise specified by JAG JAG product purchased from other stores including department stores and independent concessions will not attract JAG member benefits as these stores will not accept the JAG member program.
  • To receive your birthday treat you must provide your day and month of birth, email address and be subscribed to receive email communications from JAG
  • Membership to JAG is at JAG’s discretion. We reserve the right to cancel JAG membership and cease communications without notice. You will have no claim for the loss of JAG member benefits in the event of a cancellation of your JAG membership.
  • It is your responsibility to keep your details up to date. If we do not have your correct details then we may not be able to send you your member benefits. If you wish to update your details you can do so through the Member Login page at www.jag.com.au or contact the JAG Customer are on 1800 993 946
  • Information concerning JAG members, including information collected in the registration process, will be held in a database and used and disclosed only in accordance with the JAG Privacy Policy available at www.jag.com.au or on request from the JAG Customer Care (1800 993 946). By becoming a JAG member you consent to information from that database being used for marketing and other purposes relating to JAG membership in accordance with the JAG Privacy Policy.

JAG may amend or replace these Terms and Conditions and the benefits of the JAG member program at any time without notice. JAG will notify all JAG members of changes by sending them a notice to their email address and displaying a notice indicating the changes on the JAG website

JAG ONLINE RETURNS PORTAL

RETURN YOUR ITEMS WITHIN 21 DAYS OF YOUR PURCHASE.


Here are the Terms and Conditions and 'How To' guide for the JAG online returns process:


Option 1) AUSTRALIA POST DROP OFF - Standard Return Option

  • Simply click here and fill in your details to receive your returns label
  • Once you have successfully submitted your return, you will be sent a confirmation email from Temando which will contain a link to download your returns label, as well as a tracking link. Print the returns label and attach it to your parcel.
     

Option 2) RETURN TO STORE

  • Visit any JAG store to return your item. (Excluding Myer & David Jones)
  • Click here to find your closest store.
     

Option 3) SAME DAY COURIER PICK UP

  • Simply click here and fill in your details to receive your returns label
  • A courier will collect your parcel from your door, where you can track the return directly through the carrier’s website using your consignment note.
  • Make sure your collection address is accessible to the courier, and that someone will be there to hand over the parcel. You will still be charged for the courier if these two requirements aren’t met. Your returns label is valid for one parcel only, no additional parcels can be accepted. 

Changed your mind? No problem - just get in touch with our Customer Care team and we'll arrange for the collection to be cancelled. A refund will be issued if the parcel hasn’t been collected.

If your parcel fails to be collected or is a missed booking, it will be automatically be booked in the following day (as a priority). Failing the second day, one of our Customer Care Representatives will contact you to confirm your next available delivery date, and organise to have your parcel picked up as soon as possible. 

JAG may amend or replace these Terms and Conditions and the benefits of the JAG member program at any time without notice. JAG will notify all JAG members of changes by sending them a notice to their email address and displaying a notice indicating the changes on the JAG website