collect at auspost - getting started

when using the collect at auspost service you have two options - have your parcel delivered to a post office or a parcel locker

how do i choose my options?

select the collect at auspost icon at checkout.

enter your postcode and select from the available options where you would like to collect your parcel from.


collecting at the post office?

you can choose to have your parcel delivered to a post office. It doesn’t have to be your local post office, you can choose a post office near your home, work or anywhere you like.

once your parcel has been delivered to your chosen post office, please collect it as soon as possible. after 5 days you will be notified a second time to collect. after this you will have a further 5 days to collect your parcel before it is returned to us.


collecting at a parcel locker?

a parcel locker is a secure storage space. Parcel Lockers are located at over 300 locations across australia, including post offices, petrol stations and supermarkets.

once your parcel has been delivered to your chosen parcel locker location, you have 48 hours to collect your parcel before it is sent to the nearest post office. It will stay at the post office for a further 5 days before returning to us.

collect at auspost faqs