|purchase made||return in-store||return online||exchange in-store|
|collect in store||yes||yes||yes*|
*returns in-store with afterpay applicable for refund only, no exchange is provided.
easy returns ($6.99)
- attach your easy return label to your parcel (included in your order).
- record your tracking number from your easy return label.
- drop your parcel off at your local australia post office or post box.
- the postage fee will be deducted from your refund.
- please keep a record of your tracking number as proof of sending. we will not offer refunds on packages that do not have proof.
- don't have an easy returns label? contact us
- please ensure that you have read our returns policy.
- can't find what you're looking for? read our returns faqs.
return or exchange in-store (free)
can't find what you are looking for? email us now or call us on 1800 993 946 (domestic) / +61 1800 993 946 (international) to speak to one of our friendly customer care staff members. our sydney based customer care team operate from monday to friday 7:00am - 5:00pm and saturday 9:00am - 5:00pm (aedt).