delivery

returns faq
Standard Delivery

standard delivery

 

$9 flat rate
(free - orders over $100)

  • $9 flat rate
  • free - orders over $100
Express Delivery

express delivery

 

$15 flat rate
available for metro areas only
order before 2pm for same day dispatch

  • $15 flat rate
  • available for metro areas only
  • order before 2pm for same day dispatch
international Shipping

international shipping

 

$25 flat rate - new zealand
$40 flat rate - rest of the world

  • $25 flat rate - new zealand
  • $40 flat rate - rest of the world
Collect at Post

collect in store

 

free
order before 2pm for same day pick up
find out more

Collect at Post

collect at post

 

$9 flat rate
(free - orders over $100)
find out more

delivery destinations & times

please note the below delivery times should be treated as estimates only. these times commence from the date your order is dispatched.

location standard
(business days)
express
(business days)
nsw - metro 2 - 3 1 - 2
nsw - regional 3 - 4 -
act - all 3 - 4 1 - 2
vic - metro 2 - 3 1 - 2
vic - regional 3 - 4 -
qld - metro 3 - 4 1 - 2
qld - regional* 5 - 6 -
sa - metro 2 - 3 1 - 2
sa - regional 3 - 4 -
wa - metro 5 - 7 2 - 3
wa - regional 7 - 8 -
tas - metro 3 - 4 1 - 2
tas - regional* 4 - 5 -
nt - metro 4 - 5 2 - 3
nt - regional* 5 - 7 -
new zealand 3 - 7 -
international 7 - 14 -

*this table excludes far north qld, remote tasmania & nt postcodes

we are working on improving all of our packaging. however due to stock levels, we are still using old packaging as we did not want to create more landfill by discarding them. you will see improved packaging come through in the new year

delivery faq

 

can't find what you are looking for? email us now or call us on 1800 993 946 (domestic) / +61 1800 993 946 (international) to speak to one of our friendly customer care staff members. our sydney based customer care team operate from monday to friday 7:00am - 5:00pm and saturday 9:00am - 5:00pm (aedt).