delivery

returns faq

Holiday Delivery

Get your orders in time for Christmas. Order before the following date:

Metro:

Midnight, Wednesday 18th December 2019

Regional:

Midnight, Thursday 12th December 2019

For more information on our Holiday Services please see our FAQs.

Standard Delivery

standard delivery

$9 flat rate
(free - orders over $100)

  • $9 flat rate
  • free - orders over $100
Express Delivery

express delivery

$15 flat rate
available for metro areas only
order before 2pm for same day dispatch

  • $15 flat rate
  • available for metro areas only
  • order before 2pm for same day dispatch
international Shipping

international shipping

$25 flat rate - new zealand
$40 flat rate - rest of the world

  • $25 flat rate - new zealand
  • $40 flat rate - rest of the world
Collect at Post

collect in store

free
order before 2pm for same day pick up
find out more

Collect at Post

collect at post

$9 flat rate
(free - orders over $100)
find out more

delivery destinations & times

please note the below delivery times should be treated as estimates only. these times commence from the date your order is dispatched, orders will be dispatched within 1-2 business days.

location standard
(business days)
express
(business days)
nsw - metro 2 - 3 1 - 2
nsw - regional 3 - 4 -
act - all 3 - 4 1 - 2
vic - metro 2 - 3 1 - 2
vic - regional 3 - 4 -
qld - metro 3 - 4 1 - 2
qld - regional* 5 - 6 -
sa - metro 2 - 3 1 - 2
sa - regional 3 - 4 -
wa - metro 5 - 7 2 - 3
wa - regional 7 - 8 -
tas - metro 3 - 4 1 - 2
tas - regional* 4 - 5 -
nt - metro 4 - 5 2 - 3
nt - regional* 5 - 7 -
new zealand 3 - 7 -
international 7 - 14 -

*this table excludes far north qld, remote tasmania & nt postcodes

delivery faq

can't find what you are looking for? email us now or call us on 1800 993 946 (domestic) / +61 1800 993 946 (international) to speak to one of our friendly customer care staff members. our sydney based customer care team operate from monday to friday 7:00am - 5:00pm and saturday 9:00am - 5:00pm (aedt).