RETURNS

See below for easy ways to return.


RETURNS

See below for information on easy ways to return.


Free Returns  Free Returns (Limited Time Offer) Find out more
  • All member orders placed from 17th October, 2017 are entitled to free returns until 31st January, 2018.
  • A pre-paid returns label will be included within your order.
  • Read our terms & conditions here find out more.
  • Can't find what you're looking for? Read our Returns FAQs below.

Australia Post  Australia Post (From $8.95) Book a return
  • Book your return online here through the returns portal.
  • Print your label & stick it on your parcel. Please ensure it is clearly visible.
  • Drop your parcel off to a Post Box, Australia Post Office, or Parcel Locker.
  • Please ensure that you have read our 'Returns Policy' information here.
  • Can't find what you're looking for? Read our Returns FAQs below.

Couriers Please  Courier Pickup (From $5.39) Book a return
  • Book your return online here.
  • Print your label & stick it on your parcel. (Ensure it is clearly visible)
  • Ensure your item is ready for pick-up at the set location.
  • Please note courier pickup isn't available in some postcodes.
    To find out whether courier pickup is available in your area please refer to our Return FAQ's.
  • Please ensure that you have read our 'Returns Policy' information here.
  • Can't find what you're looking for? Read our Returns FAQs below.

RETURNS FAQs

  • Is JAG offering extended returns for Christmas?
  • How do I process my member exclusive Free Return?
  • How do I return an item purchased from JAG Online?
  • How do I exchange an item purchased from JAG Online?
  • I have received a faulty JAG Watch, what do I do?
  • Can I return OUTLET items?
  • When will I receive my refund?
  • Can I return my online purchase to Myer?
  • When will I receive my refund?

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