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New Zealand
Journal/Responsibility/PEOPLE FIRST


1 Aug 2023

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For way too long, the fashion industry has been unregulated and the people that make the clothes you wear haven’t been treated fairly. Many hands go into the making of our beautiful products, and we’re committed to ensuring everyone who leaves their touch on your clothing is treated fairly, can work with dignity, and is valued for their skill and expertise.  Materials and their environmental effects are only one part of the equation. Fair and just labour is crucial in meeting the needs of all. 


Looking after our teams and the individuals that work across all aspects of our supply chain is one of our biggest responsibilities. We partner with industry experts to ensure we deliver both beautiful quality products and uphold strong ethical standards. We’ve been working with many of our supply partners for a decade or more, and maintaining these long-standing relationships ensures we have excellent visibility and communication across our supply chain. We trace and audit 100% of our garment and accessories facilities (Tier 1) and the majority of our fabric suppliers (Tier 2), and no JAG product can be made at any factory before an audit is complete and the facility has met our requirements. We don’t stop there though – our goal is to have full traceability back to the raw material. We have full visibility of the majority of our fabric suppliers (Tier 2) and a decent percentage of our yarn suppliers (Tier 3). This is an ongoing process, and we will continue to work towards 100% traceability as a central pillar of our human rights strategy. View our current factory list on our corporate website.


When choosing our suppliers, we make sure we look at a number of different factors, from quality, price and speed, to working conditions and environmental policies. We require any new supplier we bring on board to agree and follow our Code of Conduct and Global Sourcing Principles. These policies set out the minimum standards of ethical and responsible behaviour JAG expects from its suppliers and business partners. It is based on International Labour Organization (ILO) standards, national legislative requirements and accepted best business practice.

Read our Code of Conduct and Global Sourcing Principles on our corporate group website


Meeting international labour standards is key for us to act responsibly. We’re committed to upholding the rights of workers in our supply chain and valuing the work they’re doing for us.

We recognise our responsibility in eradicating modern slavery from fashion supply chains. The majority of garment workers are women of colour who are often left vulnerable to poor or exploitative working conditions. Everyone deserves to work with dignity and self-determination, in a safe and supportive environment. Together with our suppliers, we are working towards ensuring the rights of workers are met and respected, and that ethical behaviours are adopted across all operations. This is part of our commitment to improving social justice in our industry.

Cotton is a key area of concern for us. The EUFL coalition believes that 1 in 5 cotton garments on the global market has involved Uyghur forced labour in its supply chain. It is our commitment to avoid sourcing any yarn, textiles or apparel from the Xinjiang Uyghur Autonomous Region, or any other region profiting from human rights violations and forced labour. 

We are proud to have been rated in the top 10 Australian apparel companies achieving Modern Slavery compliance in ‘Broken Promises: Two years of corporate reporting under Australia’s Modern Slavery Act’. Read the report here.  

View our 2022 Modern Slavery Statement 


A living wage aims to ensure that in a standard 38 hour work week, a person can afford a decent living for themselves and their family, including food, water, housing, education, health care, transport, unexpected emergencies, and other essentials for a simple but secure life (as per Article 23 of the Universal Declaration of Human Rights and Article 7 of the International Covenant on Economic, Social and Cultural Rights). This differs from a minimum wage, which doesn’t always guarantee these rights are met.

What constitutes a living wage will vary between countries and even the regions within a country, and unfortunately there is still no universal standard that ensures fair and just wages are accessible for all. 

As part of our commitment to human rights, we’re working towards understanding and improving the wage systems for all workers in our supply chain. Through making this commitment, JAG is sharing the ambitions of governments, humanitarian organisations and a growing legion of brands working towards closing the gap between the minimum wage and a living wage. 

View our Living Wage Policy at our corporate website 


At JAG we have built our business on designing and producing quality clothing, and endeavour to provide quality work for the people who are involved in our supply chains. As JAG is part of an industry which primarily employs women, we recognise the key role in which we play to drive gender equality not only through our business but also through our supply chain. As a signatory to the United Nations Women’s Empowerment Principles, we are working towards progressing UN Sustainable Development Goal no. 5 - Gender Equality.

Read Our Supplier Gender Equality Policy at our corporate website


At JAG, we take our commitment to customer safety and environmental impact seriously. Our Hazardous and Restricted Substances Policy allows us to work closely with our suppliers to ensure any potentially harmful chemicals are eliminated from our production processes and finished products.

Restricted substances are any materials that pose a potential risk to the health of humans or ecosystems. They may be present in any stage of the manufacturing process, from raw material processing to washing, dyeing, finishing and packing. We align our policy with the ZDHC MRSL, a globally recognised industry standard for chemical management in fashion supply chains, and work with our suppliers to ensure the highest standards of due diligence are met.

Read our Hazardous and Restricted Substances Policy at our corporate website


We’re committed to better futures for everyone who is involved in bringing our products to life, and have set out a list of goals to achieve by 2025, including:

Commit to support of First Nations communities by undertaking Indigenous-led awareness training and engaging in Indigenous-led creative collaboration

Improve visibility across all tiers of our supply chain through our partnership with Retraced

Introduce a worker voice tool to go beyond auditing and understand true worker sentiment

Highlight supplier expertise through dedicated profiles 

Work with suppliers to improve chemical and water management systems 

Continue updating and improving our zero hazardous substance policy 

Work with industry experts to build on our commitment to a Living Wage